Administrative Management A.A.S.

Cheryl Galipeau, Director

The Administrative Management Program allows students to advance the career proficiencies acquired in the Customer Relations certificate program by earning an Associate of Applied Science Degree. Graduates are prepared to meet the administrative and information needs of business and industry by learning to craft online and print documents and publications, communicate positively with internal and external customers, and manage administrative resources, projects, and information. This program prepares students to become vital members of executive teams with the ability to assume supervisory, organizational, and communication roles in the coordination of administrative services. Students will have the opportunity to gain industry standard expertise by earning Microsoft Office Specialist (MOS) certifications in Microsoft Office programs. Earning a Microsoft Office Specialist certification increases job opportunities by proving technical proficiency in advanced skills to potential and current employers. An Associate of Applied Science Degree in Administrative Management opens opportunities for graduates in a variety of business settings.Academically prepared students entering autumn semester may complete the program in four semesters as outlined below. Students entering spring should meet with an advisor prior to selecting courses.

Student Outcomes:

  • Formulate service policies for excellent customer service management
  • Apply service-level decisions to develop staff, enhance customer loyalty, and deal with challenges and conflicts while serving both internal and external customers
  • Demonstrate the workplace skills of effective communication (oral, written, nonverbal), problem-solving, managing interpersonal relationships, and collaborating with teams, thinking critically, and leadership
  • Ethically use research and the tools of technology to create and organize business documents efficiently, accurately, and artfully designed
  • Design and develop effective online solutions incorporating search engine strategies, attractive user-centered and accessible design for multiple platforms, mobility, and devices relevant to organizational goals and targets
  • Plan for career development by creating standard employment documents and honing personal presentation skills
  • Understand, appreciate, and recognize opportunities of diverse populations and cultures

Related Job Titles:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Manager
  • Administrative Specialist
  • Client Relations Manager
  • Executive Assistant
  • Office Assistant
  • Virtual Assistant

Associate of Applied Science - Administrative Management

Missoula College

Degree Specific Credits: 64

Required Cumulative GPA: 2.0

Catalog Year: 2018-2019

Note: See Program Director for advising regarding scope and sequence, course prerequisites, and math and writing placement assessments. Completion of the requirements for a Certificate of Applied Science in Customer Relations is embedded within the completion of the Administrative Management courses.


Administrative Management Required Courses54
Writing Requirements3
Math Requirements3
Accounting Requirements4
Total Hours64

Administrative Management Required Courses

Complete all of the following courses:
AMGT 145Records Management2
AMGT 240Admin Support for the Office3
AMGT 298Adm Mgmt Internship2
BGEN 105SIntroduction to Business3
BGEN 235Business Law3
BMGT 212Critical Analysis for Business3
BMGT 216Psych of Mgmt & Supervision4
BMGT 245Customer Service Management4
CAPP 120Introduction to Computers3
CAPP 154MS Word3
CAPP 254Advanced MS Word3
COMX 111AIntroduction to Public Speaking3
COMX 115SIntroduction to Interpersonal Communications3
COMX 250Intro to Public Relations3
CSCI 172Intro to Computer Modeling3
ITS 221Project Management3
MART 214Digital Publishing & Design3
MART 232Interactive Web II3
Total Hours54

Minimum Required Grade: C-

Writing Requirements

Note: See Program Director for prerequisites, placement and advising.

Complete one of the following courses:
WRIT 101College Writing I3
or WRIT 121 Intro to Technical Writing
Total Hours3

Minimum Required Grade: C-

Math Requirements

Note: See Program Director for prerequisites, placement and advising.

Complete one of the following courses:
M 105Contemporary Mathematics3
or M 115 Probability and Linear Mathematics
Total Hours3

Required Grade: C-

Accounting Requirements

Complete one of the following courses:
ACTG 100Essentials of Accounting4
or ACTG 101 Accounting Procedures I
Total Hours4

Minimum Required Grade: C-