Administrative Management A.A.S.

Cheryl Galipeau, Director

Administrative professionals enjoy variety, project management, meaningful work, task autonomy, and leadership responsibility. The curriculum advances career proficiencies in Customer Relations (first year of program) with second-year coursework geared toward meeting the administrative needs of organizations by learning to:

  • Craft effective online and print publications using strong visual composition techniques

  • Coordinate and manage projects, resources and technology needs

  • Assume leadership, organizational and communication roles

Graduates are ready to actively contribute and become vital members of an executive team. Emphasis in computers, project management, and communications across industries. You also have the opportunity to earn industry standard Microsoft Office Specialist certifications. Graduates enjoy opportunities for employment in a wide variety of business settings. Academically prepared students entering autumn semester may complete the program in four semesters as outlined below. Students entering spring should meet with an advisor prior to selecting courses.

Student Outcomes:

  • Formulate service policies for excellent customer service management

  • Apply service-level decisions to develop staff, enhance customer loyalty, and deal with challenges and conflicts while serving both internal and external customers

  • Demonstrate the workplace skills of effective communication (oral, written, nonverbal), problem-solving, managing interpersonal relationships, and collaborating with teams, thinking critically, and leadership

  • Ethically use research and the tools of technology to create and organize business documents efficiently, accurately, and artfully designed

  • Design and develop effective online solutions incorporating search engine strategies, attractive user-centered and accessible design for multiple platforms, mobility, and devices relevant to organizational goals and targets

  • Plan for career development by creating standard employment documents and honing personal presentation skills

  • Understand, appreciate, and recognize opportunities of diverse populations and cultures

Related Job Titles:

  • Administrative Assistant

  • Administrative Coordinator

  • Administrative Manager

  • Administrative Specialist

  • Client Relations Manager

  • Executive Assistant

  • Office Assistant

  • Virtual Assistant

Associate of Applied Science - Administrative Management

Missoula College

Degree Specific Credits: 61

Required Cumulative GPA: 2.0

Catalog Year: 2020-21

Note: See Program Director for advising regarding scope and sequence, course prerequisites, and math and writing placement assessments. Completion of the requirements for a Certificate of Applied Science in Customer Relations is embedded within the completion of the Administrative Management courses.

Summary

Administrative Management Required Courses

51

Writing Requirements

3

Math Requirements

3

Accounting Requirements

4

Total Hours

61


Administrative Management Required Courses

Code

Title

Hours

Complete all of the following courses:

AMGT 240

Admin Support for the Office

3

AMGT 298

Adm Mgmt Internship

2

AMGT 299

Integrated Office Capstone

3

BGEN 105S

Introduction to Business

3

BGEN 235

Business Law

3

BMGT 212

Critical Analysis for Business

3

BMGT 235

Management

3

BMGT 245

Customer Service Management

3

CAPP 120

Introduction to Computers

3

CAPP 154

MS Word

3

COMX 111A

Introduction to Public Speaking

3

COMX 115S

Introduction to Interpersonal Communications

3

COMX 250

Intro to Public Relations

3

CSCI 172

or CAPP 156

Intro to Computer Modeling

or MS Excel

3

ITS 221

Project Management

3

MART 214

Digital Publishing & Design

3

MART 232

Interactive Web II

3

Total Hours

51

Minimum Required Grade: C-


Writing Requirements

Note: See Program Director for prerequisites, placement and advising.

Code

Title

Hours

Complete one of the following courses:

WRIT 101

College Writing I

3

or WRIT 121

Intro to Technical Writing

Total Hours

3

Minimum Required Grade: C-


Math Requirements

Note: See Program Director for prerequisites, placement and advising.

Code

Title

Hours

Complete one of the following courses:

M 105

Contemporary Mathematics

3

or M 115

Probability and Linear Mathematics

Total Hours

3

Required Grade: C-


Accounting Requirements

Code

Title

Hours

Complete one of the following courses:

ACTG 101

Accounting Procedures I

4

Total Hours

4

Minimum Required Grade: C-