Michelle Boller, Director
The Medical Reception Certificate prepares students with the required skills to provide exceptional service to patients in a medical setting, ranging from private practice receptionists to hospital ward secretaries. Students learn how to perform essential duties including:
- Greeting patients, scheduling appointments, screening telephone calls, obtaining and entering patient registration information, releasing appropriate medical information, maintaining medical records, and managing patient flow.
- Understanding the financial transactions of a practice with a clear understanding of all the activities in the billing and collection cycle.
- Applying foundational knowledge of medical law and the principles of medical ethics as well as the guidelines established by HIPAA.
Upon completion of the program, students receive a Certificate of Applied Science and will be prepared to work as receptionists in healthcare facilities and physician offices.
Certificate of Applied Science - Medical Reception
|Medical Reception Required Courses||31|
Degree Specific Credits: 31
Required Cumulative GPA: 2.0
Note: See Program Director for scope and sequence advising. Please refer to online schedule for online course availability.
Medical Reception Required Courses
Note: Substitutions are approved at the discretion of the program director.
|Complete all of the following courses:|
|ACTG 101||Accounting Procedures I||3|
|AHMS 144||Medical Terminology||3|
|AHMS 156||Medical Billing Fundamentals||3|
|AHMS 220||Medical Office Procedures||4|
|AHMS 252||Computerized Medical Billing||3|
|AHMS 270E||Medical Ethics||3|
|CAPP 154||MS Word||3|
|COMX 115S||Introduction to Interpersonal Communication||3|
|M 105||Contemporary Mathematics||3|
|WRIT 101||College Writing I||3|
Minimum Required Grade: C-